GDPR

General Data Protection Regulation (GDPR) Compliance

At Queen of Flavors, accessible at https://queenofflavors.com, we are committed to protecting your privacy and ensuring that your personal data is handled in accordance with the General Data Protection Regulation (GDPR). This page outlines your rights under GDPR and explains how we comply with the regulation.

1. What is GDPR?
The General Data Protection Regulation (GDPR) is a European Union (EU) data protection law that grants individuals greater control over their personal information. It applies to all organizations that process the personal data of EU residents, regardless of the organization’s location.

2. Data We Collect
We may collect and process the following categories of personal data:

  • Contact Information: Your name, email address, and any other details you provide when subscribing to our newsletter or contacting us

  • Browsing Data: Your IP address, browser type, pages visited, and usage behavior, collected through cookies and analytics tools

  • Transaction Data: Details related to any purchases or services you engage with on the website (if applicable)

3. How We Use Your Data
We process your personal data for purposes such as:

  • Delivering and improving our content and services

  • Responding to messages, feedback, or support inquiries

  • Sending newsletters and promotional content (only with your explicit consent)

  • Monitoring website performance and user behavior to improve functionality

  • Complying with legal and regulatory obligations

4. Your Rights Under GDPR
If you are a resident of the EU, you have the following rights:

  • Right to Access: Request the personal data we hold about you

  • Right to Rectification: Request corrections to any inaccurate or incomplete information

  • Right to Erasure: Request deletion of your personal data, subject to applicable legal exceptions

  • Right to Restrict Processing: Ask us to limit how your data is used in specific situations

  • Right to Data Portability: Receive your data in a structured, commonly used, and machine-readable format or request that it be transferred to another data controller

  • Right to Object: Object to the processing of your data for specific purposes, including direct marketing

  • Right to Withdraw Consent: Withdraw your consent to data processing at any time, without affecting the legality of prior processing

5. How to Exercise Your Rights
To exercise any of your GDPR rights, please contact us at: [email protected]
We may need to verify your identity to protect your data. We aim to respond within one month of receiving your request.

6. Data Security
We take your data security seriously. We implement appropriate technical and organizational safeguards, including:

  • Secure servers and encrypted communications

  • Regular security updates and software maintenance

  • Access controls to prevent unauthorized access

7. Legal Basis for Data Processing
We rely on the following legal bases for processing your data:

  • Consent: For sending marketing emails and newsletters

  • Contractual Necessity: When we need to process data to fulfill an agreement with you

  • Legal Obligation: When required to comply with applicable laws or regulations

  • Legitimate Interests: To operate and improve our website and services while respecting your rights and freedoms

8. Data Retention
We retain personal data only for as long as necessary to fulfill the purposes described in this policy or to comply with legal obligations. When no longer needed, data is securely deleted or anonymized.

9. Third-Party Processors
We may share your data with trusted third parties who help us operate our website, including:

  • Payment processors

  • Email marketing services

  • Web analytics providers

These processors are contractually bound to safeguard your data and only use it for the purposes we specify.

10. International Data Transfers
If we transfer your personal data outside the European Economic Area (EEA), we ensure appropriate safeguards are in place, such as Standard Contractual Clauses (SCCs), to protect your information.

11. Cookies and Consent
We use cookies and similar tracking technologies to enhance your experience and analyze traffic. You can manage your cookie preferences via your browser settings. For more details, refer to our Cookie Policy.

12. Changes to This GDPR Policy
We may update this GDPR Policy from time to time. Any changes will be posted on this page with an updated effective date. Please review periodically for updates.

13. Contact Us
If you have questions about our GDPR practices or wish to exercise your rights, please contact: [email protected]

Thank you for trusting Queen of Flavors and joining us on a flavorful journey with Chef Tessa Monroe.